Return & Refund Policy

At OUR SALE, we want you to be completely satisfied with your purchase.

Return Period: You have 14 days from the date of receiving your order to request a return.

Conditions for Return:

• Item must be unused, in original packaging, and in perfect condition;

• All accessories, manuals, and tags included;

• Customised or promotional items may be excluded, unless defective.

Return Process: Email help@oursale.shop with your order number, items, and reason for return.

Return Shipping Costs: Customer responsibility, except for defective or incorrectly sent items.

Refunds: Processed within 14 business days after approval via the original payment method.